Privacy Policy
Last Updated: [Date]
At Rveda Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, browse our Ayurvedic products, create an account, or place an order.
1. Information We Collect
We may collect information that you provide to us when you use our website, including your name, mobile number, email address, billing address, shipping address, and other information necessary to process your orders.
We may also collect information about your orders, purchases, preferences, and communications with our customer-support team.
Certain technical information may also be collected automatically, such as your IP address, browser type, device information, operating system, and website activity.
2. How We Use Your Information
We may use your information to:
- Process, confirm, and deliver your orders.
- Provide customer support and respond to your enquiries.
- Process payments and refunds.
- Send order confirmations and delivery updates.
- Improve our website, products, and services.
- Personalize your shopping experience.
- Prevent fraud, misuse, and unauthorized activities.
- Send promotional offers and product updates where permitted.
- Comply with applicable laws and legal requirements.
3. Payment Information
Payments on our website may be processed through third-party payment gateways. Your payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.
We do not intentionally store complete debit card, credit card, UPI, or banking credentials on our website servers.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand website usage, and provide a better shopping experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers such as payment gateways, courier and delivery partners, hosting providers, technology providers, and customer-support services when required to operate our business and fulfill your orders.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, website, or business.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
7. Third-Party Websites
Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.
We are not responsible for the privacy practices or security of these third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
8. Marketing Communications
With your permission or where permitted by applicable law, we may send you information about new products, offers, discounts, promotions, and other updates.
You can opt out of promotional communications at any time by contacting us or using an available unsubscribe option.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
10. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
11. Your Privacy Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us.
To make a privacy-related request, please contact us using the contact details provided below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our services, website, business practices, or applicable laws.
Any changes will be published on this page with an updated Last Updated date.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
Rveda Pvt. Ltd.
Website: [https://rvedacare.com/]
Email: [mohammadkaif1811@gmail.com]
Phone: [8303596878]
Address: [Jankipuram, Lucknow]
By using our website, you acknowledge that you have read and understood this Privacy Policy.